SAP customer and supplier portal
Connect customers and suppliers directly to SAP centered processes.
Cygnivo Business Network provides customer and supplier portals with native SAP integration, giving external partners a focused digital experience while keeping enterprise transactions connected to the system of record.
Give external users a clear portal for relevant work.
Keep portal transactions synchronized with SAP processes.
Reduce status chasing through controlled self service.
Product capabilities
A digital front door for customer and supplier processes.
The Business Network separates external experience from internal ERP complexity while maintaining native process integration.
Customer portal
Expose relevant orders, documents, status and actions through a focused external experience.
Supplier portal
Support supplier transactions, information exchange and process visibility.
Native SAP integration
Connect portal activity directly to configured SAP business processes and records.
Document collaboration
Exchange relevant business documents with governed access and transaction context.
Status & self service
Allow partners to view permitted status and complete supported actions without manual follow up.
Role based access
Control external user visibility and actions according to partner and process roles.
Connected operating flow
External collaboration without disconnecting the SAP transaction.
Portal interactions remain synchronized with the internal process and its business controls.
Invite
Onboard the customer or supplier with an appropriate external role.
Collaborate
Exchange information, documents and supported actions through the portal.
Synchronize
Connect portal activity with the corresponding SAP process.
Track
Give internal and external users a shared view of permitted status.
Designed outcomes
Make the surrounding process feel as modern as the SAP core.
- Better partner self service
- Fewer disconnected communications
- SAP connected external collaboration
Product questions
A connected experience beyond the enterprise boundary.
How customers, suppliers and internal teams collaborate without disconnecting from SAP processes.
Who uses Cygnivo Business Network?
The portal is designed for customer, supplier and internal operations journeys that need secure access to shared transactions, documents, requests and status without exposing the SAP user experience.
What does native SAP integration mean?
Portal actions and information are connected to the relevant SAP business context through governed integration patterns, reducing duplicate entry and keeping process ownership with the enterprise systems of record.
What information can participants access?
Access can be shaped around the intended journey, including documents, order or request status, exceptions and supported actions. Identity, role and data boundaries determine what each participant can see or do.
How are customers and suppliers onboarded?
Onboarding can include invitation, identity verification, role assignment, organization mapping and controlled activation. The workflow is designed to keep external access auditable throughout its lifecycle.
Explore the fit